The PPQM is awarded to chiropractic clinics that demonstrate excellence in meeting patient expectations in a range of areas including accessibility, cleanliness and safety and patient communication. The decision to award the PPQM is made by a panel comprised of patients and the general public who form the Royal College of Chiropractor’s patients’ committee.
The award was announced by the Chair of the Royal College of Chiropractors patients’ committee, Mr Hew Helps, at a ceremony held in London on 1st February 2017.
Maureen Atkinson, Chair of the Chiropractic Patients Association (CPA), said that “as one of the sponsors of the Patient Partnership Quality Mark, the CPA knows from their members how valuable the award has been in encouraging clinics to go that extra mile in the care they provide for their patients. We congratulate the chiropractic clinic on achieving such a standard of excellence.”
This will be the fourth time the Guildford Chiropractic Centre has received this award, demonstrating its continued commitment to providing excellent service to the community. The centre has been established for over 60 years with a long tradition of providing high quality chiropractic treatment.
Clinic Principal, Mr Alain Michelotti says “We are delighted to announce the receipt of this award once again! The award of the Patient Partnership Quality Mark recognises this clinic’s commitment to meeting the expectations our patients have when they visit us for advice and treatment. The aim of our clinic team is to continually improve our levels of service and the award is an indication to us that we are achieving this. Finally, I’d like to express my gratitude to the clinic team for making this possible once again.”